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7.1Thermalcameratroubleshooting
Problemswiththethermalcameraandtheirpossiblecausesandsolutionsaredescribedhere.
ProblemPossiblecausesPossiblesolutions
CameraisinStandbymode.ThecamerawillnotdisplayvideoifitisinStandbymode.Usethecamera
controls(eitherthethermalcameraapplicationorJCU)to“wake”the
camerafromstandby.
Problemwiththethermalcameravideo
connections.
•Checkthermalcameravideocablesaresoundandproperlyconnected.
•Ensurethatthevideoisconnectedintovideoinput1atthemultifunction
displayorGVM.
•Ensurethatthecorrectvideoinputisselectedatthedisplay.
Videonotdisplayed.
Problemwithpowersupplytothecamera
orJCU(ifusedastheprimarycontroller)
•CheckthepowerconnectionstothecameraandJCU/PoEinjector(if
used).
•Ensurethatthepowerswitch/breakerison.
•Checkthefuse/breakerstate.
Cannotcontrolthermalcamerafrom
Raymarinedisplayorkeyboard.
Thermalcameraapplicationisnotrunning.
Ensurethethermalcameraapplicationisrunningonthemultifunction
display(asopposetothevideoapplicationwhichdoesnothavecamera
controls).
Checkthatthecontrollerandthermalcameraarecorrectlyconnectedto
thenetwork.(Note:ThismaybeadirectconnectionorviaaRaymarine
networkswitch.)
CheckthestatusoftheRaymarinenetworkswitch.
Networkproblem.
CheckthatSeaTalk
hs
/RayNetcablesarefreefromdamage.
Controlconict,e.g.causedbymultiple
usersatdifferentstations.
Ensurethatnoothercontrollersareinuseatthesametime.
Checkpower/networkcablingtothecontrollerandPoEinjector(PoEonly
usedwithoptionalJoystickControlUnit).
Erraticorunresponsivecontrols.
Problemwiththecontroller.
Checkothercontrollersifavailable.Ifothercontrollersareoperatingthiswill
eliminatethepossibilityofamorefundamentalcamerafault.
Cameraisnotadualpayloadmodel.Only“dualpayload”(duallens)thermalcamerassupportVIS/IRswitching. Cannotswitchbetweenthermaland
visible(VIS/IR)videoimage.
VIS/IRcablenotconnected.EnsurethattheVIS/IRcableisconnectedfromthecameratothe
Raymarinesystem.(TheIR-onlycabledoesnotsupportswitching).
Poorqualityorfaultyvideocable.
Ensurethatthevideocableisnolongerthannecessary.Thelongerthe
cableis(orthesmallerthewiregauge/thickness),themoreseverethe
lossesbecome.Useonlyhighqualityshieldedcablesuitableforamarine
environment.
Noisyimage.
Cableispickingupelectromagnetic
interference(EMI)fromanotherdevice.
•Ensureyouareusingahighqualityshieldedcable.
•Ensurepropercableseparation,forexampledonotrundataandpower
cablesincloseproximitywitheachother.
Displaybrightnessissettoolow.Usethebrightnesscontrolsatthedisplaytoadjustaccordingly.
Thecontrastorbrightnesssettingsinthe
thermalcameraapplicationaresettoo
low.
Usetheappropriatemenuinthethermalcameraapplicationtoadjustthe
contrastandbrightnessoftheimage.
Imagetoodarkortoolight.
TheSceneModeisnotappropriateforthe
currentconditions.
AparticularenvironmentmaybenetfromadifferentSceneModesetting.
Forexample,averycoldbackground(suchasthesky)couldcausethe
cameratouseawidertemperaturerangethanappropriate.UsetheSCENE
button.
Imagefreezesmomentarily.FFC(FlatFieldCorrection).
TheimagewillpausemomentarilyonaperiodicbasisduringtheFlatField
Correction(FFC)cycle.JustpriortotheFFC,asmallgreensquarewill
appearintheupperleftcornerofthescreen.
Imageisinverted(upsidedown).Camera“Balldown”settingisincorrect.
EnsurethattheBalldownsettingwithinthethermalcamerasystemsetup
menuissetcorrectly.
38T-Series
- -S e r ie s 1
- Documentnumber:81338-3 3
- Date:08-2012 3
- Contents 5
- 6T-Series 6
- Chapter1:Importantinformation 7
- 8T-Series 8
- Chapter2:Handbookinformation 9
- 2.1Handbookinformation 10
- Chaptercontents 11
- 3.1Thermalcamerasystem 12
- 3.2Installationchecklist 13
- T-Series 14
- D11978-2 15
- 3.4Thermalcamerapartssupplied 16
- 3.5JCU—Partssupplied 16
- 3.6Toolsrequired 17
- 18T-Series 18
- Chapter4:Cablesandconnections 19
- 4.1Generalcablingguidance 20
- 4.2Connectionoverview 20
- 4.3Powerconnection 21
- 4.4JCUConnection 22
- D119 79 -1 23
- Chapter5:Installation 25
- D1197 5-1 26
- D1197 6-1 26
- D119 70-1 27
- D119 77-1 27
- D119 8 9-1 28
- D119 9 0-1 28
- 6.1Thermalcameraimage 30
- JCUcontrolsoverview 31
- 6.3Powerupandstandby 32
- 6.4Cameracontrol 32
- 6.5Imageadjustments 33
- 6.6Systemreset 34
- 6.7Setupmenus 35
- Surveillancemodemenu 36
- About/Helpmenu 36
- 38T-Series 38
- 7.2Raymarinecustomersupport 39
- 40T-Series 40
- 8.1Technicalspecication 42
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