
Chapter 4: Maintenance & Troubleshooting 33
3. Use
<
or
>
to select the
About System
option, then press
ENTER
.
4. The
About System
information is displayed. Make a note of the data you need then
press
ENTER
:
• If you have seen all the available data the display shows the
Diagnostics
menu.
• If there is more data to be displayed, the next page of About Display data is dis-
played. Repeat step 4 until the display shows the
Diagnostics
menu.
Technical support
Raymarine provides a comprehensive customer support service, on the world wide
web and by telephone help line. Please use either of these facilities if you are unable
to rectify a problem.
If you intend seeking technical assistance, please first use the About Display and
About System functions whenever possible, and make a note of the information
available there.
Note: If it is not possible to use the About Display function on a faulty instrument, remember you
may still be able to get system information by running About System at another instrument.
World wide web
Please visit the Customer Support area of our web site at:
www.raymarine.com
As well as providing a comprehensive Frequently Asked Questions section and
servicing information, the web site gives e-mail access to the Raymarine Technical
Support Department and a details of the locations of Raymarine agents, worldwide.
Telephone help line
If you do not have access to the world wide web, please call the Raymarine help line.
In the USA, call:
• +1 603 881 5200 extension 2444
In the UK, Europe the Middle East or the Far East, call:
• +44 (0) 23 9271 4713 (voice)
• +44 (0) 23 9266 1228 (fax)
Help us to help you
When requesting service, please have the following product information to hand:
• Equipment type.
• Model number.
• Serial number.
• Software version.
• Hardware version.
You can find out this information by running the About Display and About System
diagnostic functions.
81287_1.book Page 33 Tuesday, March 18, 2008 11:50 AM
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